POLITIQUE DE CONFIDENTIALITÉ

Last updated: September 2026

MICHAEL PAETZOLD SARL places particular importance on protecting your personal data and respecting your privacy.

This privacy policy aims to inform you about the data that may be collected when you use the website www.michaelpaetzold.com, the purposes for which it is used, its recipients, how long it is retained and the rights available to you.

1. Data controller

The controller responsible for the personal data collected on this website is:

MICHAEL PAETZOLD SARL
A French limited liability company (SARL) with a share capital of €850,000
3700, avenue de Toulouse
33140 Cadaujac – France

Bordeaux Trade and Companies Register (RCS): 378 762 603
Intra-Community VAT number: FR42378762603

Telephone: +33 (0)5 57 83 85 85
Email: mp@michaelpaetzold.com

Publication director: Mr Michael Paetzold

2. Data that may be collected

MICHAEL PAETZOLD SARL may collect, in particular:

• your first name and surname;
• your company or organisation;
• your job title;
• your email address;
• your telephone number;
• the information you provide through the contact form;
• the information exchanged through the online chat service;
• the data required to subscribe to and send email communications;
• certain technical information relating to your browsing activity on the website, such as your IP address, browser type, device, pages viewed or interactions with the website;
• your choices regarding cookies and other tracking technologies.

Only the data necessary for the intended purpose is collected.

3. Contact form

The website provides a form that allows you to contact MICHAEL PAETZOLD SARL.

The information submitted through this form is used to:

• handle your enquiry;
• direct you to the appropriate department or contact person;
• respond to a request for information about a service, a piece of equipment or the activities of MICHAEL PAETZOLD SARL;
• where applicable, prepare for or continue a business relationship.

Depending on the nature of the enquiry, processing is based on MICHAEL PAETZOLD SARL’s legitimate interest in responding to the enquiries it receives, or on taking pre-contractual steps at the data subject’s request.

Fields marked as mandatory are necessary to handle your enquiry.

4. Online chat – Intercom

MICHAEL PAETZOLD SARL uses Intercom to provide an online chat and messaging service.

When you use this service, the data you enter into the conversation, together with certain technical information relating to your use of the service, may be processed to:

• answer your questions;
• provide advice or direct you to the appropriate contact;
• follow up on conversations;
• improve the quality of the service provided.

Intercom acts as a technical service provider for MICHAEL PAETZOLD SARL in connection with this processing.

Intercom offers, among other options, regional data hosting within the European Union. When this option is enabled, the relevant data is primarily hosted on AWS infrastructure located in Dublin, subject to certain exceptions relating to sub-processors and processing activities necessary for the solution to operate.

Depending on the configuration selected, certain data may also be subject to international transfers governed in accordance with applicable regulations.

5. Email communications – Mailchimp

MICHAEL PAETZOLD SARL uses Mailchimp to manage and send certain electronic communications.

When you voluntarily subscribe to a mailing list, your email address and, where applicable, your name, company or other information required to manage your subscription may be recorded in Mailchimp.

This data is used to:

• manage subscriptions and unsubscribe requests;
• send the communications you have chosen to receive;
• measure the performance of these communications, where permitted and configured.

Where communications are sent on the basis of your consent, you may withdraw it at any time, notably by using the unsubscribe link included in the relevant messages.

Mailchimp is a service that may involve data processing in the United States. Its contractual arrangements provide for mechanisms intended to govern data transfers from Europe.

6. Audience measurement – Google Analytics

The website uses Google Analytics to measure its audience and better understand how its content is used.

This tool may, in particular, be used to compile statistics relating to:

• pages viewed;
• the duration of visits and browsing paths;
• devices and browsers used;
• traffic sources;
• key interactions with the website.

Where the configuration of Google Analytics involves the use of cookies or other tracking technologies requiring consent, these are only activated after you have given your consent through the website’s cookie management tool.

You may refuse these tracking technologies and change your preferences at any time.

7. Videos – YouTube and Mux

Certain pages of the website may include video content delivered through YouTube or Mux.

Displaying or playing this content may establish a connection to these providers’ services and, depending on their configuration, result in the processing of certain technical data or the placement of tracking technologies on your device.

Where enabling external content involves placing tracking technologies that require consent, this consent must be obtained before the relevant service is activated.

If you refuse, certain videos hosted by third-party services may not be accessible directly from the page.

8. Hosting

The website is hosted by:

Infomaniak Network SA
Switzerland

The infrastructure used by Infomaniak for its hosting services is located in Switzerland.

Switzerland’s framework is recognised by the European Union as providing an adequate level of protection for personal data.

9. Recipients and service providers

The data collected is accessible only to authorised persons within MICHAEL PAETZOLD SARL who need it to perform their duties.

Depending on the services used, it may also be processed by service providers acting on behalf of MICHAEL PAETZOLD SARL, including:

• Infomaniak, for website hosting;
• Intercom, for online chat;
• Mailchimp, for email communications;
• Google, for audience measurement through Google Analytics;
• YouTube / Google, for certain video content;
• Mux, for hosting or delivering video content;
• service providers involved in the development, maintenance or security of the website.

MICHAEL PAETZOLD SARL does not sell or rent the personal data collected on its website.

10. Data transfers outside the European Union

Certain service providers used by the website may process data outside the European Union or the European Economic Area.

Where such transfers take place, they must be governed by a mechanism recognised under applicable regulations, such as:

• an adequacy decision issued by the European Commission;
• the Data Privacy Framework, where applicable;
• standard contractual clauses;
• or any other mechanism providing appropriate safeguards.

Mailchimp provides, in particular, transfer mechanisms for European data, including the Data Privacy Framework and, where necessary, standard contractual clauses.

11. Retention periods

Data is retained only for as long as necessary for the purpose for which it was collected.

As a general rule:

• data relating to a contact enquiry is retained for as long as necessary to handle it;
• where a business relationship or follow-up with a prospective customer is initiated, the prospective customer’s data may be retained for up to three years from the last active contact;
• customer data is retained for the duration of the contractual relationship and then archived in accordance with legal obligations;
• data used for email communications is retained until you unsubscribe or until it is no longer necessary;
• data relating to cookies and consent is retained in accordance with applicable rules and the settings of the relevant tools.

12. Cookies and tracking technologies

The website uses or may use several categories of cookies or similar technologies:

• cookies that are strictly necessary for the website to function;
• cookies relating to the operation of Intercom chat;
• audience measurement cookies associated with Google Analytics;
• cookies or technologies relating to embedded YouTube videos;
• any technical tracking technologies associated with other integrated services.

Strictly necessary cookies may be placed without consent.

Other tracking technologies requiring consent are only placed after you have given your consent.

On your first visit, a consent management tool allows you to:

• accept the relevant cookies;
• refuse them;
• customise your choices.

You may change your preferences at any time through the website’s cookie management tool.

A separate cookie policy sets out the different services used and their purposes.

13. Your rights

In accordance with the General Data Protection Regulation and the French Data Protection Act (loi Informatique et Libertés), you have, in particular, the following rights, depending on the processing concerned:

• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restriction of processing;
• the right to object;
• the right to data portability, where the relevant conditions are met;
• the right to withdraw your consent at any time where processing is based on consent.

You may exercise your rights by contacting:

MICHAEL PAETZOLD SARL
3700, avenue de Toulouse
33140 Cadaujac – France

Email: mp@michaelpaetzold.com

You also have the right to lodge a complaint with the Commission nationale de l’informatique et des libertés – CNIL.

14. Security

MICHAEL PAETZOLD SARL implements appropriate technical and organisational measures to protect personal data against loss, alteration, disclosure or unauthorised access.

Access to data is restricted to persons who need it to perform their duties or assignments.

15. Changes to the privacy policy

This policy may be amended to reflect changes to the website, the services offered, the service providers used or applicable regulations.

The applicable version is the one published on the website at the time you access it.